Seller information
Jacemar Travel Co. is operated by JACEMAR LTD, a company of type LTD, with legal address Office 9875, 321-323 High Road, Chadwell Heath, Essex, United Kingdom, RM6 6AX, and company number 17231592. Support email: help@jacemartravelco.com.
These Terms of Sale apply to every purchase of physical products made through the Jacemar Travel Co. store.
Placing an order
By placing an order you confirm that you are at least 18 years old, that the information you provide is accurate and that you accept these Terms of Sale.
Your order is accepted when you receive our order confirmation email. Jacemar Travel Co. may decline or cancel an order in case of suspected fraud, incorrect information or product unavailability, and in that case you will be fully refunded for any payment already taken.
Product information
We try to describe and show our products as accurately as possible. Colours may vary slightly depending on your screen, and small differences between the images and the product received are possible.
Payment
The total amount of your order is shown at checkout before you confirm your purchase. Payment is processed securely through the payment methods offered in the store. We do not store your full card details.
Shipping and delivery
Every order is prepared and shipped to the delivery address provided by the buyer. Delivery takes 7 to 14 days from the date of the order.
Further details about the handling of late, lost or damaged parcels are set out in our Shipping Policy.
Returns and refunds
Returns of physical products are governed by our Refund Policy, which forms part of these Terms of Sale. Your statutory consumer rights are not affected by these terms.
Customer service
If you have a question or a complaint about your order, write to help@jacemartravelco.com indicating your order number. We will reply as soon as possible.
Governing law
These Terms of Sale are governed by the laws of England and Wales. Any dispute will be subject to the jurisdiction of the courts of England and Wales, without prejudice to any mandatory consumer rights you may have in your country of residence.